Catherine the Great once described the wind as giving you either
imagination or a headache. She hadn’t, of course, accounted for Dyson,
which, for the past 20 years, has had the monopoly on harnessing blown
air in its award-winning vacuum cleaners, hand-dryers and fans. These
products have made Dyson, the man and the company, one of the UK’s
greatest stories of innovation and profit. Last year, product sales were
up almost 25%, a figure that should soon be bolstered by the next
device to be Dyson’d: the hairdryer, and last bastion of air-based
appliances.
Although Dyson’s products are efficient and cool if you like to see
“where the magic happens” (they are often transparent so you can see the
moving parts), they are often very loud. Famously loud. Dirty, too, apparently, but it’s mainly the noise. The hand-dryers and vacuums are thought to reach around 80 decibels, which is the same as standing 15m from a freight train.
The Dyson Supersonic: light, powerful, quiet. Photograph: Jill Mead for the Guardian
The Supersonic hairdryer aims to grapple with being both quiet (a
regular hairdryer can go up to 75 decibels. While they won’t reveal what
the Dyson decibel level was, I was able to hear my editor
laughing at me while I posed for the photograph a few metres away) and
efficient. Not the most powerful, but “up there”, explains Becky
Newmarch, the Supersonic’s handler and PR.
The first drawback is the price – £299 is fine if you run a
professional salon, less fine when a perfectly decent dryer (such as
mine) costs £28 and works perfectly well.
Today, the hairdryer arrives in a hard silver case. Newmarch is
visibly excited about the Supersonic – mainly because, as of today, she
will be “allowed to tell her parents what she has been doing with her
life for the past two years”. She doesn’t leave me alone with it.
The fan works by drawing air in through the base into the motor (AKA
the V9, Dyson’s smallest, lightest mechanism) where it is amplified by
three. The air is directed up and out – handy, as it produces a very
direct jet of air (so you can localise which sections you dry) and stops
your hair getting dragged into the back in terrifying fashion. The
silence is down to the reduction of “turbulence and swirling”, with the
motor fitted with 13 blades instead of the standard 11. Truly, the sound
is almost inaudible and my hair dries in record time.
The real reason it will do well is arguably down to the cult of Dyson, with its design-led, extensively tested technology. The mantra ‘Never Say Die’ doesn’t hang on the wall of the Dyson Malmesbury research centre
for nothing. Following the Apple formula (if Steve Jobs had the black
poloneck, then James Dyson is more of a fun socks guy), each bit of kit
is designed and patented with Masonic secrecy. Like Apple, its stock is
also, partly, couched in ergonomics; how it looks and how it makes you
look by owning it. And to me, this is its downfall – for £299, I want
something that looks like a raygun.
But does it work? Yes. It’s light, powerful, quiet and can switch
between temperatures (two) and speeds (three). But given that it has
taken 103 engineers four years to perfect the model, in a purpose-built
hair laboratory, where they tested it out on 1,000 miles of hair (“we
used the real stuff, the expensive stuff”) and at a cost of £50m, so it
should. The Dyson Supersonic hairdryer goes on sale in June.
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